drum roll, please ……… —-´-  ka ching
—— the great summary of the Vienna Service DESIGN jam 2014. ——
thank you, christian lendl from apace amfort.

it’s done.another week working for better services worldwide can come.

it’s done.
another week working for better services worldwide can come.

jam is done – thank you post-it, stabilo and stattys for supporting us. it was awsome to work with such great products.

jam is done – thank you post-it, stabilo and stattys for supporting us. it was awsome to work with such great products.

vienna service design jam 2014 – day 3

today was a very relaxed day. we started off with a croissant breakfast again and then spent the morning finalising the projects. as we were such a small group, it was possible to work a lot faster than we normally would have.

at lunch we had a discussion about the jam briefing and its relevance to the world. 

(chances are that post party peter is a little bit hungover, but he’s still jamming.)

in the afternoon things got more serious, but we still had plenty of time left. a very nice atmosphere to work in.

shortly before 3 p.m. the global service jam server was overloaded, so some of us had problems uploading the final projects. but in the end we all managed to finish on time!

after the upload we had one final presentation of all the projects created.

and so vienna service design jam 2014 ends – we had a great time!

high energy in the very last minutes before deadline 3 pm
and, huh, the server went down. —— but great work is on its way.

#GSJam #VSDJ

vienna service design jam 2014 – day 2

we started out at eight o’clock straight today. while we were sipping our coffee and munching away on our croissants from froemml bakery (best croissants in town!) we recaptured the ideas that had formed the day before.

image

breakfast was followed by a talk considering the connection between anthropology and design from michael leube. the talk triggered a discussion that brought us a lot of additional ideas in respect of the jam theme.

image

after a short break we learned about the basic techniques of so-called »graphic recording« from eva rudofsky. she showed us how easy it is, even for those who consider themselves less artistically talented, to depict people, places, procedures and more by using simple shapes and lines. 

image

then, people got together in groups to concretise the ideas created. we have three teams working on three very different projects. the morning was thus spent doing that.

during lunch, jakov jakisic refreshed our memory on the concept of »six thinking hats« (most of us had already heard about it at the service design jam 2014). 

image

after lunch, we went back to working on the projects.

image

we worked until about seven pm, which was when dinner arrived. after dinner, the teams presented their respective project to the others. we closed day two at nine pm.

#GSJ14 #VSDJ

(last two photos © by christian lendl)

almost all the participants of the 2014 jam (christian lendl is missing). 

almost all the participants of the 2014 jam (christian lendl is missing). 

warm up in the morning: anthropologist michael leube tells us about the usefulness of anthropology for design. we are all members of tribes. 

vienna service design jam 2014 – day 1

friday, march 7th 2014

it is on again!

this year’s vienna service design jam is an event with an almost familiar atmosphere – we’re jamming in a group of only eight people with more than half of us already having jam experience. as usual, we started off with a marshmallow challenge which turned out to be quite an elaborate one as almost everyone participating had already tried it once.

then it was time to learn the secret theme of the 2014 service jam – it turned out to be something entirely unexpected… 

– namely, an unfolded box. (i thought we had a photo and wanted to put it here – but it turns out we don’t have one.)

baffled at first, we started to brainstorm on the theme. as we were such a small group, we did the brainstorming session all together and then went on to enjoying our dinner (sushi).

later the big group split up into two smaller groups who worked on some of the themes discovered during the brainstorming, further developing them into the direction of possible service projects. 

(rudolf’s group selfie fail)

after that we called it a day – more to come tomorrow!

#GSJam #VSDJ

one hour to go — still all systems GO.vienna is ready to rumble!#GSJam #VSDJ

one hour to go — still all systems GO.
vienna is ready to rumble!
#GSJam #VSDJ

100 posts! —— and it’S global service jam weekend! :-)

100 posts! —— and it’S global service jam weekend! :-)

tools for open space discussion and story telling ready.
#GSJam #VSDJ

tools for open space discussion and story telling ready.

#GSJam #VSDJ

last preps done —
stattys tested: ok.
STABILO markers unpacked: ok.
post-it unwrapped: ok.
booklets and writing stuff ready: ok.
— 4,5 h to go. #GSJam #VSDJ

countdown started

Tehran, Dhakar, Kuala Lumpur and Cairo are already rolling.

at the vienna jam, countdown sequenz has started —- all systems GO.

ready to jaaaaammm!
(well, almost).
(at least, the beer is in the cooler ;-)

#GSJam #VSDJ

Diagrammer | Duarte

there will be a lot of prototyping —- maybe this tool is usefull, too.

#GSJam #VSDJ