Vienna Service Design Jam 2012

project no. 4: urban camouflage

Service idea: „Urban Camouflage – Pimp your city“ enables people to enhance their urban district by a MOTIVATION CONCEPT and IDEA-REALISATION-PLATFORM.

 1) Together with the city council a planning team shall find nasty spots und disgusting installations in the city.

Those spots can be e.g. worn and spent electrical switching boxes, metal poles of streetsigns, dark and dusty railway passages.

The planning group will equip them with new „features“ like, attracting lighting, bright colors, handles or as a message board.

All those tiny locations are the „hidden treasures“ as „motivation generators“ for the next project step.

2) Citizens get an information letter form the city council about how to take part in the city-enhancement.

A web-, App- and letter-based platform offers the interface between the citizen and city council, for inputs, idea voting and transparent idea realisation.

Regional companys can take part for financing ideas in the kind of a sponsorship.

People can take photos of city locations and load them with notices via an App to the platform where they can post a certain whish for an urban changement.

3) The city council coordinates positively voted ideas with a planning group to evolve the realisation of this input.

People can now trace on public screens or on the web-platform how their ideas become reality.

Final: The „hidden treasures“ - the once ugly spots and places in the city – will help in initiating transformations and pimping your city.

project no. 3: PLOP!

If you feel uninspired in your normal, boring working environment - go to the Plop Website and find new places (inspiration treasures) which inspire you and your colleagues again- worldwide!

Basically, Plop offers the KEY/ACCESS to inspiring places (everything from empty shops, a garden, a private flat, a park to a coffee shop). Furthermore Plop helps you to SHARE your most inspiring places (inspiration treasures) with other people.

share your own cool space or get out and find new cool spaces!

if needed we are also offering packages including working material (flipchart, pens, mobile furniture, caterings..)

benefits: change of perspective, network and meet in creatives places, re-use of empty shops/restaurants…, meet new people, give& take, stay fit and mobile, not alone, exchange of ideas, be where your customers are..

project no. 2: life in a box

it’s time for project number 2. 

the group describes it this way:

THEME: How to explore the hidden treasures of a city or place in an unknown
location in a very personal way.

To provide an individual approach to a city
Get a new view on my city
I am new in town
Get additional input from persons with similar backgrounds
Get to know people of similar interests
Orientate yourself

But how to do this without a personal connection in your choosen destination?

SERVICE IDEA

If you want to live one week in the life of another person, you can do this now. Explore his public view on the city, find his favourite places or secret tipps.

STEP 1:
On a web platform you set certain parameters and choose a person, who has similar interests or a person who lives a total different life or a life which sounds interesting to you.

You can filter the different profiles for country, city, age, profession, interests and order a „LIFE IN A BOX“ box.

STEP 2:
The next days you receive a parcel with the inormations you need to visit the life of this person.

The box contains the following things:

- Profile Page (Important information of this person)
- Social map with Text, picturs of the recommended places
- Cards for each place with Adress, description, category map and QR Code for Smart Phones
- Some stickers to put on favourite places

STEP 3:
- Travel to the destination and enjoy the places from the Cards
- Go to the Website and rate or comment the Life-providers
- If he wants he can get in touch with you

project no.1: family treasures

the first project to present on our blog is family treasures. the team consisted of katharina krenn, claudia garuti, julika werner, thomas hribar, mathias gradnig and christoph oberlechner (part time jammer :-) )

so what’s about this project?

in most cases family history gets lost. sometimes there’s a family member, maybe a retired dad, who explores the family history and tries to conserve it for the next generation

with this project the group aimed to help this so called “treasure keeper” to let him keep alive this hidden treasure (=family history).

family treasures also enables the treasure keeper to connect to real historical facts, family members or other treasure keepers. the website is kept live by the stories of our contemporary witnesses, real individuals who share their life experiences and unique stories across the family treasures network. the site will present a history of common people - a unique database where history is made out of the stories of all our local heroes.

here’s a short video explaining the service in detail

vienna service design jam - day 3

final countdown on day 3; all jammers came in on time (8am!!!) because they were eager to work on their final prototypes and the presentation. 
atmosphere was brilliant, stan getz and his bossanova sounds entertained the jammers to the fullest and brought kind of a easiness into the last hours of the jam.

time was running and the teams got a last boost to refine their concepts. all uploads were done before 3pm. from videos to physical products to drawn homepage dummies; the wide variety of the prototypes made all jammers happy with the result and certainly had lots of fun! 
bellow some pictures from the final presentation and after party!

THANKS TO ALL JAMMERS!! 

thanks to the brillian photos by Christian Lendl

vienna service design jam - day 2

day 2 began with an amazingly good weather, blue sky and beautiful morning sun at 8am. we had typical italian breakfast with espresso and croissants, jazz music and happy faces. groups around the different concepts formed really quickly and jammers were ready to rumble!
julia landsiedl made a presentation about design research and explained the jammers how they can make the best out of a 2 hour street research. the results from the street research were amazing

after the research, jammers clustered the results, did some conclusions, ate some amazing food again from Spirali and presented their results from the morning to the rest of the vienna jammers.

jakov jakisic was the second presenter on this saturday. he presented the six hats technique with some funny and engaging discussions around an interesting topic. 

the teams went on with prototyping their ideas. made physical objects, played with different materials, did some funny homepage dummies using colored paper and had their fun. that’s what’s all about. FUN.

at the end of the day we finished with some delicious lemon chicken & couscous by Neni. all jammers were happy with day 2. let’s see what the last day brings! it’s showtime!

thanks to the brillian photos by Christian Lendl